Singapore pools is a government-owned sports betting service. Only bettors who are Singaporeans or permanent residents can use this service, and they must have a valid Singapore identification card or an authentic Singapore foreign identity card to sign up for an account. The registration process involves a short form where they can indicate their identification type. They must also fill in their contact deets, which may include their address and email. They can then deposit and withdraw funds from their user accounts.
The site is easy to navigate and offers a wide variety of betting options. It is also safe to play as the company has a high security standard. The website is also mobile friendly and can be accessed by any device. The website is constantly being updated to ensure that it is as up to date as possible.
Founded in 1968, Singapore Pools was established to counter illegal gambling activities and provide people with a trusted avenue for placing their bets. It is a not-for-profit organisation, with its surplus being channelled through its parent company, Tote Board, to support charitable donations and worthy causes.
As the world becomes increasingly digital, Singapore Pools is transforming itself to meet changing customer needs and stay at the forefront of responsible gaming. Their mission is to be a world-class responsible gaming operator, with a commitment to social responsibility and selfregulating guidelines in the way they run their business day to day.
Singapore Pools’ IT team had to cope with a lot of issues when they first launched their online services. These included the need to improve their omnichannel customer experience, as well as working with their partners to combat illegal gambling activity. Their IT infrastructure had to be able to scale to handle these demands. In addition, they needed to be able to quickly resolve issues and maintain their operational uptime.
To do this, they decided to adopt Oracle Cloud Observability and Management (OCI). OCI provides visibility and actionable insights that simplify IT management across layers of their technology stack. This reduces risks, ensures proper governance of data and helps them resolve issues in minutes, compared to hours previously.
Using the OCI solution, Singapore Pools has been able to eliminate outages, minimize performance degradation and manage risk. With OCI’s analytics, they can identify and resolve issues faster to deliver a seamless customer experience. The platform has also enabled them to continuously optimise system resources in real-time.
In order to promote their responsible gaming campaign, Singapore Pools uses PADS4 to display event messages and lottery and betting updates across all of their venues and outlets. The digital signage network is centrally managed and monitored by Skycom Satellite Systems Pte Ltd, a leading end-to-end next generation solutions provider for IPTV and Digital Signage in Asia. Currently, the network comprises over 450 displays all over the country. PADS4 also allows them to easily connect with their data feed via XML to show real time gaming and betting results.
