When you play Singapore Pools lottery games like TOTO or 4D, you’re probably hoping to strike it rich and become a millionaire. Some may even go out of their way to maximise their chances of winning by going to outlets they believe are blessed by the Fortune God or have good fengshui. But regardless of whether your luck favours you, you should know that it all comes down to the numbers.
Established in 1968, Singapore Pools is the only legal gaming operator in the country. Its purpose is to provide a legal avenue before betting and counter illegal gambling syndicates, while using its surplus funds to benefit the community.
To fulfil its social responsibilities, the company contributes a percentage of its revenue to various charities and community projects. Its contributions are managed by the Singapore Totalisator Board, which distributes the funds to various areas of need. This includes supporting sports development, community welfare programmes and charity initiatives.
In addition, the company has a staff volunteerism rate of 70 per cent, which is higher than the national average of 37 per cent. As part of its corporate responsibility efforts, it also supports the President’s Challenge, a nationwide campaign that helps low income families.
As a business that relies on the public to gamble responsibly and within their means, Singapore Pools has always been dedicated to promoting responsible gambling. To this end, it offers a variety of gambling options, including lottery games, sports bets, and horse racing. In addition, it promotes responsible gambling through its various educational and outreach initiatives.
Despite its focus on responsible gambling, the company recognises that gambling is not for everyone. This is why it has put in place a range of measures to help minimise and prevent problem gambling. In particular, it provides support to people who have been affected by addiction, offering free counselling sessions and support groups for them.
Aside from its responsible gambling initiatives, the company has also embraced digitalisation to offer a more convenient and accessible gaming experience for its customers. One such example is its PoolzConnect IP-based telephone service, which allows customers to place bets from the comfort of their home and receive their winnings automatically. Another is its online gambling platform, which has allowed individuals to participate in the betting activity through their computer or mobile device.
Yeo Teck Guan, chief business technology officer of Singapore Pools, believes that a move to the cloud will help the company improve its operational efficiency by minimising outages during peak demand. It will also allow them to unlock additional capacity quickly and easily.
He also emphasises the importance of cyber security at Singapore Pools. With more employees working remotely during the COVID-19 pandemic, he says that the organisation has had to be extra vigilant in its cyber defences. Consequently, he has implemented changes to the company’s infrastructure, including deploying Oracle’s cloud observability and management solution. It is expected to reduce outages, simplify the stack, and reduce risk and management complexity.
